FAQ’S

Here are some of our most frequently asked questions and answers, if you would like to ask us anything else, please don’t hesitate to drop us a message.

• Do we offer in person consultations?

  We do offer face to face consultations at our studio in Marton near Congleton, Cheshire if you would like to meet me before a booking is taken. However we find most people are happy to speak over the phone about their requirements, where you can also ask us as many questions as you like, and we can speak in depth about your wedding flowers, the process and how we apply our services for you, a phone call is great especially if you can’t get to our studio. Expect a consultation to last around 40 mins to an hour.

  
  

• Do I have to fill in your enquiry form, can you just provide a quote if I send a list of what we want through a message?

  Unfortunatly no. Our service is very bespoke and no two weddings are the same, no two designs are the same and we have lots of questions to ask you. For example, we will need to know about the size of the wedding, whether we need extra staff, what particular flowers are needed, what designs are you hoping to have, the logistics and locations for the day, timings and other aspects that can vary costs greatly. Our enquiry form is a starting block and then we would need to have a consultation. A bespoke quote will sent to you after this via email within 1-2 days.

  
  

• Can you provide a moodboard or sketches so we know what our vision will look like?

  Absolutely! These are provided for you during the booking process and once we are nearing your wedding day, and although never exact, as nature likes to behave in its own way when it comes to flowers, you will have confidence in knowing the sort of designs you will be presented with and how your vision will look overall.

  
  

• Can we provide our own fresh flowers (DIY)alongside yours, or have fresh flowers provided from the venue in their package?

  No. We ask for full exclusivity to protect our reputation, maintain standards, avoid misunderstandings and to insure cohesive designs throughout. If you would like us as your florists, trust in us to provide all your floral needs. If you have a venue dresser using faux flowers we are very happy to supply you with your personals only such as fresh bouquets and buttonholes.

  
  

• We are not sure what we need and have no idea about specific flowers, can you help?

  Of course !! With over a decade of experience in the wedding industry and as a trained professional florist, recommended at many venues over the years, we can help guide you. We will work with you to creative something special that is within your vison, delivering designs that will blow you away on the day with gorgeous flowers that you and your guests will just love!

  
  

• What’s included in your service and are there any additional costs?

  We provide a full service, this includes :

  Delivery of all designs, set up at venue, changeover of venue rooms if required, and a clear down usually the following morning. There are variable charges for this on top of the cost of your designs.

  
  

• Do you charge labour fees?

  Yes we charge labour fees and these are clearly shown on your quote.

  
  

• What’s your booking fee?

  We would require a 25% booking fee to secure your booking. The balance is then due 1 month before your wedding day.

  
  

• Do you have public liability insurance?

  Yes we do, we can provide certificates to your venue.